BTS Island: In the SEOM has finally been released with great success, but some players might still not be able to play. This guide will take you through the process of how to fix connection errors in BTS Island: In the Seom.
How to Fix Crashing, Error, Poor Connection in BTS Island: In the Seom
You probably have seen the following popup at least once in the game. There is no easy fix for the failed to connect to server error, but with some luck you can fix the issue.
You most definitely have seen this one, while switching between levels or modes.
It can be very annoying to see these errors and connection issues, especially when you’re just trying to grind to the next level in the game. Here are some fixes that you can try to make things work again.
Read Next: How to Join Jungkook’s Club in BTS Island: In the Seom
The first thing you should check is if the problem only affects you or players around the globe. It’s a good idea to check out the official handle of BTS Island: In the SEOM @INTHESEOM_BTS on Twitter, as they take maintenance breaks from time to time.
Here is one of their tweets of a recent two-hour maintenance that affected all players across the game.
However, if it looks like the problem only affects you, it might be your game files, or the device that you’re playing on. Here are the possible ways through which you can get your game back to normal again. You can follow these steps in order until the problem is fixed.
Relaunch the app
Close the game properly by exiting and swiping it off your running apps page. After waiting a minute or two, open the app again and wait for it to respond.
Check Network Settings
If the app doesn’t load, it might be a problem with your internet connection. Check if other apps on your phone can use the internet, and check your Network Settings by going to your phone settings. You can try switching your Wi-fi to Mobile Network or vice-versa if the problem persists.
Restart your Device
Sometimes relaunching the app is not enough. You will need to power off your phone and restart it, waiting for the system to refresh. Once it is done, you can try launching the app again.
Reinstall the App
There is a chance that your game files have become corrupt, so doing this step will help to fix the problem. Delete the BTS Island: In the SEOM App only if you have backed up your progress into your GameCenter or Google Account. Without a backup, you will lose all your progress. After deleting it, download it again from the Play Store and log into your account.
Clear Phone Storage
If you don’t have enough space to download the game, consider deleting some other app or media. Sometimes the game cannot download new game files if your storage is full, which might be what is causing these issues. Use a storage booster to clean up some files.
Clear Cache
You can clear cache for the game by going to the game settings and tapping or Force Stop and Clear Cache. You can also choose to Clear Data which acts like a hard reset such as uninstalling. Make sure you have a backup of the game in your account.
Perform Factory Reset
If everything else fails, your phone might be the problem. Instead of getting a new phone, you can wipe your phone’s memory and storage completely by performing a factory reset. This generally involves going to Phone Settings and confirming the Factory Reset option, but check out the specific guide on factory reset for your phone model.
If these steps don’t work for you, try playing on another device by logging into your account. As the game is still new, there are bound to be some bugs in the game files, so hopefully, the developers will roll out new updates very soon.
If you’re looking to play BTS Island: In the SEOM on PC, check out our guide on How to Play BTS Island: In the SEOM on PC.
Hello I have downloaded in the seom to my sd card and i have 26gb storage now but whenever i try to download additional download it shows insufficient storage what should I do now can u pls tell me i really wanna play this game
Hello I have downloaded in the seom to my sd card and now i have 26 gb storage and still it’s showing you have insufficient storage whenever i try to download additional download so what should I do now can u please tell me bcz i really wanna play this game
I couldn’t backup my progress into my Google account what should I do?????
Whenever I play the puzzle game, instead of seeing the strawberries, I only see purple tiles… Can somebody please help mee
Hello! This is a commonly reported bug in the game that many players are facing. Try following the steps given in the article.
After last updates my whole tiles became pink…
I can’t play the game any more
I deleted many things and i have 1.1 gb space but still it is not starting help meeee plzzzz anyone thereee
Hello! This game will need 1.5-2 gb space to run properly. Try deleting more apps and videos to make space on your device.
I have downloaded in the seom and i have १gb storage but every time it’s Showing inefficient storage when im downloading additional download.
Plzzz help me
Hello! You will need to make some more space by deleting apps or videos.